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A quick tour of Co-parenting Clarity — inviting your co-parent, adding children, and setting up your schedule
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Home Screen 4 topics
What does the Home screen show me?

The Home screen is your daily dashboard. It shows:

  • Custody Week — the current 7-day view showing which parent has the children each day, color-coded by parent
  • Children — quick cards for each child with their age and upcoming events count
  • Upcoming Events — the next few events across all children, tap to expand
  • Pending Schedule Requests — any open requests that need attention
Tip: Tap any child's card to see their full profile including medical info, school, and sizes.
How do I see upcoming events on the Home screen?

Tap the Upcoming Events card to expand it. It starts collapsed to keep your home screen clean. Tap again to collapse it. The card shows events for the next several days across all children.

What do the colors in the Custody Week mean?

Each day in the custody week is colored to show which parent has the children:

  • Purple — your placement days
  • Gold/Yellow — your co-parent's placement days
  • Gray — unscheduled or split days

The colors come from your Placement Schedule set in the Family tab. If no schedule is set, all days will appear uncolored.

Why do I see a notification banner on my Home screen?

Home screen banners appear when something needs your attention:

  • Pending Schedule Request — your co-parent has requested a schedule change that needs your approval
  • Family Deletion Request — your co-parent has requested to delete the family account and needs your approval
  • Trial Ending Soon — a reminder that your free trial is expiring

Tap the banner to review and respond.

Calendar & Placement 6 topics
How do I set up a recurring placement schedule?

Go to Family tab → Placement Schedule. Choose from common patterns:

  • 2-2-3 — alternating 2 days, 2 days, 3 days
  • Week On/Off — alternating full weeks
  • 2-2-5-5 — 2 days each, then 5 days each
  • Custom — build any pattern by tapping individual days

Set the start date and which parent starts first. A preview shows how the schedule repeats. Tap Propose Schedule — your co-parent must approve it before it goes live.

Tap to watch a walkthrough
Setting up your placement schedule
How do I add an event to the calendar?

In the Calendar tab, tap the + button in the top right. Fill in the event title, date, time, and which child it's for. Events added on your co-parent's placement days require their approval.

Tip: Tap any day on the calendar to see all events for that day and to quickly add a new one.
How do I change placement for a specific day without changing the whole schedule?

Use a Schedule Change Request (see Records tab). This lets you propose a swap for specific dates — your co-parent gets notified and must approve. The calendar updates automatically once approved.

For permanent changes to the recurring pattern, go to Family → Placement Schedule and propose a new schedule.

How do I see upcoming events in the Calendar tab?

Below the calendar grid, tap the Upcoming Events card to expand a list of the next events. It starts collapsed. Tap any event to see its details.

My co-parent sent a placement schedule — how do I approve it?

A banner will appear on your Home screen when a placement schedule is waiting for your approval. Tap it to review the proposed schedule and either Approve or Decline. You can also find it in Family → Placement Schedule.

Note: Once you approve, the calendar updates for both parents immediately.
What do the different calendar colors and dots mean?
  • Purple background — your placement days
  • Gold background — co-parent's placement days
  • Dot below date — there are events on that day
  • Today — highlighted with a circle around the date number
  • Holiday markers — special holiday overrides shown with an icon
Messages 7 topics
How does messaging work in Co-parenting Clarity?

Messages in Co-parenting Clarity are organized into topic-based conversations rather than one continuous chat. Each conversation has a title (like "School pickup Tuesday" or "Medical appointment") so your communication stays organized and searchable.

All messages are stored permanently and can be exported as a PDF — creating a documented record of your co-parenting communication.

Tap to watch a walkthrough
How messaging works
How do I start a new conversation?

In the Messages tab, tap the + button. Give the conversation a clear topic title — this helps both parents find it later. Then type your first message and tap Send.

Tip: Use descriptive titles like "Piper's dentist appointment April 3rd" rather than generic ones like "Question" — this makes your message history much easier to search.
Tap to watch a walkthrough
Starting a new conversation
How do I end or close a conversation?

Open the conversation and tap End Conversation. This marks it as closed and moves it to your closed conversations list. The full message history is preserved and can still be read and exported.

Note: Either parent can end a conversation. Ending it doesn't delete any messages — it just archives the thread.
Tap to watch a walkthrough
Ending a conversation
How do I find older or closed conversations?

The Messages tab shows two lists — Active (open conversations) and Closed. Scroll down to see closed conversations.

Use the search box at the top of the messages list to search by topic title or message content. Tap any result to open that conversation.

Tap to watch a walkthrough
Navigating your conversation list
Can I export my message history?

Yes. Open any conversation and tap the Export button. This generates a PDF with the full message history, timestamps, and sender names — suitable for legal documentation if needed.

Tip: For legal purposes, export conversations promptly after important discussions. Exported PDFs include message timestamps in your local timezone.
Tap to watch a walkthrough
Exporting message history to PDF
How do I know when I have new messages?

A red badge appears on the Messages icon in every tab's navigation bar when you have unread messages. You'll also receive a push notification on your device if you've granted notification permission.

Inside the Messages tab, conversations with unread messages are shown with a highlighted indicator.

Can my co-parent see all my messages?

Yes — all conversations are shared between both parents. There are no private messages. This is intentional: the purpose of Co-parenting Clarity messaging is to maintain a documented, transparent record of co-parenting communication that both parents can refer to.

For private notes, use the Journal in the Records tab — those entries are visible only to you.

Schedule Change Requests 5 topics
How do I request a schedule change?

Go to the Records tab or tap + in the Calendar tab and choose "Schedule Change Request." Fill in:

  • The dates you want to change
  • What you're requesting (swap, extra time, etc.)
  • A reason (optional but helpful)

Your co-parent receives a push notification and must approve or decline.

Tap to watch a walkthrough
Submitting a schedule change request
How do I approve or decline a request from my co-parent?

You'll receive a push notification. Open the app and go to the Records tab — the request appears at the top with Approve and Decline buttons. You can also tap the notification directly to open it.

Once you approve, the calendar updates immediately for both parents.

Where can I see past schedule requests?

In the Records tab, tap the Schedule Requests section. It shows all requests — pending, approved, and declined — with timestamps and who made each request.

Can I cancel a request I already sent?

Yes — open the request from the Records tab while it's still in Pending status and tap Withdraw Request. Once your co-parent has already approved or declined it, it cannot be cancelled.

Can I export my schedule request history?

Yes. In the Records tab, tap Export to generate a PDF of all schedule change requests including dates, descriptions, and approval status. This is useful for documentation purposes.

Records — Illnesses 5 topics
How do I log an illness?

Go to Records → Illnesses and tap +. Select the child, the type of illness, and the start date. Once logged, you can add:

  • Medication doses — medicine name, amount, and time given
  • Fever readings — temperature and time recorded
  • Notes — any additional details for your co-parent
Tap to watch a walkthrough
Logging and tracking an illness
Can my co-parent see illness records and add to them?

Yes — illness records are fully shared. Either parent can log medicine doses and fever readings, so both parents always have the same information regardless of whose day it is. This prevents accidental double-dosing and keeps both parents informed.

How do I mark an illness as resolved?

Open the illness and tap Mark as Recovered. Because this affects the shared record, your co-parent receives a confirmation request — they'll see a prompt asking them to confirm the child has recovered. Once confirmed, the illness moves to the Previous Illnesses section.

Note: If your co-parent disagrees and taps "Still Ill," the illness stays active.
Can I export illness history?

Yes. In the Illnesses section tap Export to download a PDF with all illness records, medicine doses, fever readings, and timestamps. This is useful for doctor visits or legal documentation.

Where do past illnesses go?

Resolved illnesses move to the Previous Illnesses section at the bottom of the Illnesses page. They're read-only — you can't add more doses — but the full history is preserved.

Records — Journal 4 topics
What is the Journal and who can see it?

The Journal is your private space to record observations, concerns, notable events, or anything relevant to your co-parenting. Only you can see your journal — your co-parent cannot view your entries.

Tip: Use the journal to document incidents, record your child's behavior patterns, or note things you want to remember for future conversations.
How do I add a journal entry?

Go to Records → Journal and tap +. Give the entry a title, select the date, optionally link it to a child, and write your notes. Entries are sorted by date, newest first.

Can I search my journal entries?

Yes. A search box appears at the top of the journal list. Search by title or content keywords to quickly find past entries.

Can I export my journal?

Yes. Tap Export in the Journal section to generate a PDF of all your entries with dates and timestamps.

Records — Documents 4 topics
What kinds of documents can I store?

You can store any document both parents need access to, including:

  • Insurance cards and medical documents
  • School enrollment forms and immunization records
  • Custody agreements and legal documents
  • Birth certificates, passports, social security cards
  • Prescription information

Both PDF files and images are supported.

How do I upload a document?

Go to Records → Documents and tap +. Give it a name, select a category, optionally link it to a child, then tap Choose File to upload from your device. Both parents can view documents once uploaded.

How do I view or download a document?

Tap the document card to open it. PDF files open in your browser's PDF viewer. Images open in full screen. Tap the download icon to save to your device.

Can I delete a document?

Yes. Tap the document and select Delete. Either parent can delete any shared document. This action is permanent and cannot be undone.

Note: Deleting a document removes it for both parents.
Records — Address Book 4 topics
What is the Address Book for?

The Address Book stores contacts that are relevant to both parents — doctors, teachers, coaches, therapists, emergency contacts, and approved pickup people. Both parents can see and add to the shared contact list.

How do I add a contact?

Go to Records → Address Book and tap +. Fill in their name, relationship (Doctor, Teacher, etc.), phone, email, and address as needed. You can also tag them as an Emergency Contact or Approved Pickup Person.

What are Emergency Contacts and Approved Pickup tags?

Emergency Contact tags mark people who should be contacted in an emergency — both parents can quickly see these at the top of the contact list.

Approved Pickup tags mark people authorized to pick up the children from school or activities. This creates a shared, documented record of who is authorized.

How do I edit or delete a contact?

Tap any contact card to open it, then tap Edit to update their information or Delete to remove them. Changes affect both parents immediately.

Family & Children 6 topics
How do I invite my co-parent to join?

Tap your profile icon in any tab's header, then find the Invite Co-Parent option. Enter their name and email address. They'll receive an invitation email with a magic link — when they click it, they're taken directly to a password setup page and joined to your family account automatically.

Alternatively, share your Family Code (shown in your profile) — they can enter it when creating an account on the Create Account page.

Tap to watch a walkthrough
Inviting your co-parent
How do I add a child profile?

Go to the Family tab and tap + Add Child. Fill in their name, date of birth, school, and any medical notes. You can also add clothing sizes (shirt, pants, shoes, diaper) for easy reference. Both parents can view and edit child profiles.

How do I add a photo for my child?

When adding or editing a child, tap the 📷 Add Photo area at the top of the form. Choose a photo from your device. The photo appears on their card in the Family tab and Home screen. Either parent can update the photo.

Where do I find my Family Code?

Tap your profile icon in the top right of any screen. Your Family Code is displayed at the top of your profile under your name. It looks like RIVER-7453. Share it with your co-parent if they're creating an account manually.

How do I add or change my profile photo?

Tap your profile icon in the top right. On the profile screen, tap the 📷 camera icon on your avatar to choose a new photo from your device. It updates immediately.

Can I leave the family account without deleting it?

Yes. Go to Subscription page → Remove My Account. This removes you from the family, deletes your private journal entries, and deletes your login — but all shared family data (children, calendar, documents, messages) remains for your co-parent.

Note: To delete the entire family account and all shared data, use Delete Family instead — this requires approval from your co-parent.
Holidays 4 topics
How do holidays work?

The Holidays section lets you set which parent has the children on specific holidays each year. Holiday overrides take priority over the regular placement schedule — so if Christmas falls on a day that's usually your co-parent's, but your holiday agreement says you have Christmas this year, the calendar will correctly show your placement.

How do I add a holiday override?

Go to the Family tab → Holidays and tap +. Select the holiday name, date, and which parent has the children. Your co-parent will see this reflected on the shared calendar.

Tip: Add all your holidays for the year at once — it takes about 5 minutes and saves a lot of confusion later.
Can holidays alternate automatically each year?

When adding a holiday you can set it to alternate yearly — the app automatically assigns it to the other parent each year. This is ideal for holidays like Christmas, Thanksgiving, and birthdays where parents typically alternate.

How do I edit or remove a holiday?

In the Holidays section, tap the holiday to edit it or swipe left to delete it. Changes update the shared calendar immediately for both parents.

Google Calendar Sync 5 topics
How do I connect Google Calendar?

Tap your profile icon → scroll to Google Calendar section → tap Connect Google Calendar. You'll be asked to sign in to Google and grant permission. Once connected, your placement schedule, events, and holidays automatically sync to a dedicated calendar in your Google account.

Tap to watch a walkthrough
Connecting Google Calendar
What gets synced to Google Calendar?

Co-parenting Clarity creates a dedicated calendar in your Google account and syncs:

  • Placement days — shown as multi-day events (e.g., " Your Placement Mar 20–22")
  • Shared events — doctor appointments, school events, sports
  • Holidays — holiday overrides from the Holidays section
  • Schedule changes — approved swap days
Tip: Each parent syncs their own Google Calendar — your co-parent's Google Calendar sync is separate from yours.
I see a "Connection expired" warning — what do I do?

Google OAuth tokens expire periodically. If you see a Google Calendar connection expired banner in your profile, tap Disconnect and then reconnect by tapping Connect Google Calendar again. This refreshes your token and resumes syncing.

How do I disconnect Google Calendar?

In your profile, tap Disconnect next to the Google Calendar section. This removes the sync and clears all Co-parenting Clarity events from your Google Calendar. Your data in the app is unaffected.

My Google Calendar isn't updating — what should I try?

Google Calendar syncs automatically whenever you make changes in the app, but it can take a few minutes. If events aren't showing:

  1. Check your profile for a connection expired warning
  2. Make sure you're viewing the correct calendar (look for "Co-parenting Clarity" in your Google Calendar sidebar)
  3. Try disconnecting and reconnecting — this triggers a full resync
Subscription & Account 6 topics
How does the free trial work?

Every new account starts with a 30-day free trial with full access to every feature — no credit card required. At the end of your trial you can subscribe to continue using the app.

If you subscribe during your trial, your remaining trial days carry over — you won't be charged until your original trial period ends.

What are the subscription plans?

Co-parenting Clarity offers monthly and annual plans. The Founder pricing is available to the first 1,000 subscribers and is locked in for life — you'll always pay the founder rate as long as your subscription remains active.

Go to Manage Subscription in your profile to see current pricing and subscribe.

How do I cancel my subscription?

Tap your profile icon → Manage Subscription. On the subscription page tap Manage or cancel subscription — this takes you to the Stripe billing portal where you can cancel. Your access continues until the end of your current billing period.

How do I change my password or email?

To change your password: sign out and use the Forgot Password link on the sign-in page to receive a reset email.

To change your email: tap your profile icon → tap your name/email to edit → update your email. You'll be asked to re-authenticate for security.

I forgot my password — how do I reset it?

On the Sign In page, tap Forgot Password? Enter your email address and tap Send Reset Email. Check your inbox for a reset link — it expires after a few hours. Click it to set a new password.

Tip: Check your spam folder if the email doesn't arrive within a few minutes.
How do I delete my account?

Go to the Subscription page (tap profile → Manage Subscription). You have two options:

  • Remove My Account — removes only your account. Shared family data stays for your co-parent.
  • Delete Family — deletes the entire family account and all shared data. Requires approval from your co-parent.
Note: Both actions are permanent and cannot be undone.
To-Do List 4 topics
What is the To-Do List for?

The To-Do List is a shared task list visible to both parents. Use it to coordinate things that span both households — school supplies that need buying, doctor follow-ups, permission forms due, items to pack for the weekend.

Either parent can add, check off, or delete items. Changes appear instantly for both parents in real time.

How do I add a task?

Go to Records → To-Do List. Type your task in the text field at the top and tap Add or press Enter. The task appears immediately for both parents.

Tip: Be specific with task names — "Buy Annaliese new cleats size 4" is more useful than "shoes."
How do I mark a task as done?

Tap the checkbox next to any task. It moves to the Completed section below with a strikethrough. Either parent can check off any task — including ones added by the other parent.

To uncomplete a task, tap its checkbox again in the Completed section and it returns to the active list.

Can I delete tasks?

Yes — tap the × button on any task (active or completed) to delete it permanently. Either parent can delete any task. This cannot be undone.

Exchange Check-ins 5 topics
What are Exchange Check-ins?

Exchange Check-ins let you record your GPS location and the exact time at a custody exchange — drop-off or pick-up. This creates a permanent, timestamped record that proves you were present at the exchange location.

Both parents can see all check-ins in a shared log. This is particularly valuable for high-conflict situations or any case where attendance at exchanges may later be disputed.

How do I record a check-in?

Go to Records → Exchange Check-ins. Tap the large Check In Now button. The app will request your location — allow it, and within a few seconds your check-in is recorded with:

  • Exact GPS coordinates (latitude and longitude)
  • Accuracy reading in meters
  • Date and time
  • Your name as the parent who checked in
Tip: Check in right at the moment of the exchange while you're still at the location for the most accurate record.
Tap to watch a walkthrough
Recording an exchange check-in
The check-in says "permission denied" — what do I do?

Your device or browser has blocked location access. To fix this:

  • Android: Settings → Apps → Chrome (or your browser) → Permissions → Location → Allow
  • iPhone: Settings → Privacy → Location Services → Safari/Chrome → While Using the App
  • In your browser: Tap the lock icon in the address bar → Site Settings → Location → Allow

After allowing location, return to the app and try the check-in again.

Can I see where a check-in was recorded on a map?

Yes — each check-in in the log has a View on Google Maps → link. Tap it to open the exact coordinates in Google Maps and see the location on a map.

Are check-ins included in the Court Report?

Yes. When you generate a Court Report (Records → Court Report), the GPS Exchange Check-in Log section is included by default. It shows all check-ins within your selected date range, with timestamps, parent names, coordinates, and accuracy readings.

Shared Expenses 4 topics
How do shared expenses work?

Shared Expenses lets you and your co-parent track costs related to your children. Go to Records → Expenses to view, submit, and manage shared expenses.

Each expense includes the amount, a description, the date, a category, and a split ratio (e.g. 50/50 or 60/40). Your co-parent is notified when you submit an expense and can approve or dispute it.

How do I submit an expense?

Go to Records → Expenses and tap + Add Expense. Enter the amount, a description, select a category, choose the split ratio, and tap Submit. Your co-parent will receive a notification to review the expense.

What if I disagree with an expense?

You can dispute any expense submitted by your co-parent. Tap the expense, then tap Dispute. You will be asked to provide a reason for the dispute. The dispute note is visible to both parents and is included in Court Reports if generated.

Are expenses included in the Court Report?

Yes. When generating a Court Report, you can select Shared Expenses as one of the included sections. The report will show all expenses within your selected date range, including amounts, splits, approval status, and any dispute notes.

Schedule Deviations 3 topics
What is a Schedule Deviation?

A Schedule Deviation is any day where the actual custody placement differed from your regular scheduled placement pattern. For example, if the schedule says your co-parent has the children on a Tuesday but they ended up with you instead — that's a deviation.

Deviations are flagged as either Approved (there was a formal Schedule Change Request that was accepted) or Unscheduled (the change happened without a formal request in the app).

How do I log a deviation?

Go to Records → Schedule Deviations and tap + Log Deviation. Enter the date and an optional note describing what happened. Tap Save.

Note: When a Schedule Change Request is approved through the app, a deviation is automatically logged — you don't need to add it manually in those cases.
Can I export my deviation history?

Yes — tap ⬇ Export in the Schedule Deviations section to generate a PDF of all deviation records. Deviations are also included in the Court Report if you select that section when generating one.

Court Report Generator 5 topics
What is the Court Report Generator?

The Court Report Generator creates a comprehensive, formatted PDF document compiling your co-parenting record across a date range you choose. It pulls all data already stored in your app — messages, calendar events, schedule requests, illnesses, check-ins, and deviations — into a single organized document.

The report is suitable for sharing with your attorney, a mediator, or submitting to family court. Every page includes a confidentiality notice.

How do I generate a Court Report?

Go to Records → Court Report. Then:

  1. Set your From and To dates for the report period
  2. Check or uncheck the sections you want to include
  3. Tap Generate Court Report PDF
  4. A new window opens with the formatted report — use your browser's Print function (Ctrl+P / Cmd+P) to save as PDF or print
Tip: When saving as PDF from the print dialog, choose "Save as PDF" as the destination instead of a physical printer.
Tap to watch a walkthrough
Generating a Court Report PDF
What sections does the Court Report include?

You can choose which sections to include. Available sections are:

  • Cover Page — both parent names, children, date range, generation timestamp
  • Messages — full message history with timestamps and read receipts
  • Calendar & Events — all shared events in the date range
  • Schedule Change Requests — all requests with approval status
  • Illnesses & Medications — illness records with full medication dose logs
  • Exchange Check-ins — GPS location log with timestamps
  • Schedule Deviations — days where placement differed from the schedule
Is the Court Report legally admissible?

Co-parenting Clarity is not a legal service and cannot provide legal advice. The Court Report is a documentation tool — a formatted export of your app data. Whether it is admissible in your specific legal proceedings depends on your jurisdiction and circumstances.

Always consult your family law attorney about which records are most relevant and how to properly submit them in your case.

Note: For the strongest legal documentation, use the app consistently — log everything in real time rather than retroactively.
What do "Seen" and "Delivered" mean on messages?

Messages you send now show a delivery status beneath them:

  • ✓ Seen HH:MM — your co-parent opened the conversation and the message was displayed on their screen. The exact time is recorded permanently.
  • Delivered — the message was sent successfully but your co-parent hasn't opened the conversation yet.

The "Seen" timestamp is written automatically the first time your co-parent views the message — it cannot be altered. This is included in Court Report message exports.